ResNet Symposium 2009
Panel Discussion: Ticket Tracking -- Missing something?
| Presenter(s): | Daniel Brashler Jim Rizzo Matthew Walker |
| Date and Time: | Saturday, June 27, 3:30pm - 5:00pm |
| Location: | Stewart Hall 120 |
| Description: | Several ResNet Help Desk managers and a ResNet Coordinator will chime in on
their issue-tracking software with pros and cons. Listen to perspectives,
issues, and solutions and network to find help if you need it. Dan Brashler - Lehigh - "How and Why I Rolled My Own" Matthew Walker - Pomona College-"FootPrints in the Sand" Ann Cesar – University of Guelph – “Another Look at FootPrints” |
Files: |
Providence Colleget Ticket System (PPTX), FootPrints Presentation (PPTX), Rolled My Own (PDF), |
| Video: |
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